- Do I need to sort recycling and garbage?
Yes
- Do you have on-site maintenance?
We have maintenance on site 8AM-4:30PM Monday –Â Friday and we have Emergency maintenance after hours and on weekends.
- How do I submit a maintenance request?
Through the online resident portal.
- What happens if a resident is locked out of their apartment?
Call the after-hours emergency maintenance number.
- How do I pay for my utilities?
Water/Sewer/Garbage are billed through Conservice and posted with rent on the 1st . Electricity is through Springfield Utility Board (SUB) and they set up their own account through them. Internet is provided for free.
- What are my options for paying rent?
Money Order, Cashiers Check or Online Resident Portal with Debit, Credit and or ACH
Search FAQS
Resident Life
Application Process
- How long does it take for an application to be approved?
Usually within 48 hours dependent on screening.
- If I want to hold an apartment, how do I do that?
You would apply and put the $250 holding deposit down after approval. We can only hold the unit up to two weeks from the date the unit is available.
- Are there any move in charges?
Application fee of $58.
Amenities
- Is the building-controlled access?
No
- What are your pet fees?
$400 Pet deposit per pet and $40 Pet rent per pet. Max of 2 pets per household.
- Is your property pet-friendly?
Yes
- Do you have storage units or bike storage available?
No
- Is smoking allowed?
No
- What amenities do the apartments include?
We have a seasonal pool, laundry room and a tennis court and basketball hoop.
- What is the parking fee?
No parking fee
- Is there parking available?
Yes, each apartment home includes one assigned parking spot. Any spots that do not have a number are guest parking or secondary vehicle parking.